Race to Reshape Your Dream Team

As organizations anticipate post-pandemic life, business leaders are assessing their talent management challenges, looking to (re-)build a dream team and optimize performance. Companies are competing to hire top talent.

The workplace terrain has changed, and employers need to navigate the new normal of virtual work. Do you have who and what you need for your organization to be successful?

Talentoday offers insight into what to consider when building and shaping your team

  • Use our checklist to shape your dream team.
  • Get our coach’s guide on characteristics and traits to look for when hiring new employees in a remote work environment.
  • Gain insight into how soft skills can help in hiring and motivating your team.
  • Learn what traits support innovation, strategic thinking and problem solving.
  • Find tips on cultivating an inclusive culture.

Click here to download our new infographic today!


Tell a Soft Skills Career Story in Your Next Job Interview

What makes for a great job interview? You know, one of those interviews that makes you say, “I totally nailed it. I know I’ve got the job. It’s time for a happy dance!”

Well, for one, it’s not about reciting your resume word-for-word like some sort of business robot (even if “the robot” is a fantastic choice for a happy dance). Instead, it’s about going beyond the resume to bring the story of your career to life. Then, taking that story a step further to connect your future to the goals of the employer.

The best storytellers don’t just list off events in the order in which they occurred. Instead, they draw the audience in by sharing the unique qualities of each character. In that same way, it’s time to transform your next job interview into an engaging story of what makes you unique as a candidate! To get there, you’ll have to shift the focus from a rehashing of professional milestones to what truly sets you apart — your soft skills!

Chapter 1: Soft Skills vs. Hard Skills

First and foremost, let’s lay out the difference between hard skills and soft skills. Hard skills, also commonly referred to as technical skills, are straightforward requirements for a position that employers can easily check off of a list. Does this applicant have the necessary degree? Did they complete training in this particular area? How many years of experience do they have in the industry?

Hard skills may be a prerequisite for getting your foot in the door, but soft skills are the key to unlocking the full power of your career story. These are the skills that touch on the less tangible elements of the way we work together. Soft skills bring to mind things like communication, leadership and teamwork. In other words, the elements of a great story!

Chapter 2: Identifying Your Soft Skills

If job interviews are all about storytelling, then every job candidate needs to build a narrative with a compelling beginning, middle and end. To start telling your story, think back to previous experiences in your work, education and outside activity history. What made you successful during those experiences? When did you fall short and why? What are you hoping to improve upon as you turn the page to a new chapter in your career?

As a starting point, consider using your resume as a reference. Then, begin writing out these key career moments from memory with soft skills as your focus, going beyond the bullet points to fill in the rich details. Unfortunately, our memories can only tell ourselves and our audiences so much about the way we interact with others in professional settings. In order to go deeper when identifying your soft skills, consider taking an assessment backed by science — like MyPrint®! Supporting anecdotal evidence from your career and experiences with tools built on data-driven people analytics can add credibility to your claims.

Chapter 3: Putting Soft Skills in Action During Questioning

Once you start seeing the job interview process through the lense soft skills, you’ll notice how many of the most common and difficult questions can be easily answered with soft skills in mind.

Here are five of the most common job interview questions, as well as the areas of soft skills employers are look for in your response:

  • Can you tell me about a time when you overcame a significant challenge at work?
  • What happens when you have multiple deadlines and how do you prioritize?
  • Give me an example of when you had to work closely with someone who was difficult to get along with. How did you handle interacting with that person?
  • Can you tell me about a time when you had to ask for help?
  • What is your preferred management style?

When you answer questions like these, answer with your soft skills! If you are unsure what your strengths are, look at your MyPrint One Pager. What are your top three personality strengths? For example, if you are Empathetic, you might excel working with difficult people because you can put yourself in their shoes and understand why they behave in certain ways. If you are Easy-Going and know that details aren’t your forte, you might be more inclined to reach out to a detail-oriented colleague when you have projects that require precision. The more concrete the example you can share, the better!

Writing an Ending with Confidence

It’s a tale as old as time — the job candidate makes it to the end of the job interview journey only to feel like they missed out on a golden opportunity. One way to avoid this tragic fate is to turn your job interview into a story about soft skills! Prepare for your next meeting with a potential employer by thinking about your career as chapters, each highlighted by the traits that make you unique.

Are you looking to turn your next job interview into the story of your soft skills? Click here to take MyPrint and receive a detailed assessment of your unique personality, motivational and behavioral traits!


Behaviors Uncovered: Creativity, Work and Learning Styles

In the first entry in our Behaviors Uncovered series, we investigated four key dimensions for employers focusing on better understanding group dynamics within their teams: Leadership Style, Communication Style, Conflict Management and Team Contribution. In part two, our attention turns to the behavior patterns that shape the ways individuals expand their knowledge base and work together to invent in the workplace: Creativity, Work and Learning Styles.

As a recap, behaviors represent the ranges of observable actions made by individuals in conjunction with their environment. The Talentoday MyPrint® questionnaire provides 11 behavioral dimensions displayed as score matrices resulting from the combination of personality and motivations dimensions of the assessment. Therefore, our behavioral styles are predicted based on the scores (high or low) that an individual has obtained on these two dimensions crossed together. In short, these analytical grids give insights for understanding why an individual tends to foster a particular pattern of actions and how they maintain it.

Creativity Style

Time and time again, creativity is cited as the skill most sought after by employers. After the ways we work were upended due to COVID-19, is it any wonder that companies are looking for ways to boost their knack for finding novel solutions to problems?

How, exactly, you define creativity is key when uncovering the science behind the behaviors in this area. Creativity Style can be described as the set of processes that an individual takes to produce something that is new and somehow valuable, whether it is intangible or concrete.

There are four styles of creativity, derived from the “Abstract Thinking” dimension of personality and the “Need for Reward” dimension of motivation:

  • Visionary (Imaginative, Need to Contribute to Society): Individuals who have a Visionary creativity style are imaginative and aim for groundbreaking changes that will contribute to the improvement and betterment of others.
  • Innovative (Imaginative, Need for Tangible Benefits): Individuals who have an Innovate creativity style like to think outside of the box, and aim to develop new and profitable processes or technologies.
  • Functional (Practical, Need to Contribute to Society): Individuals who have a Functional creativity style are realistic, and their creative actions might take place in everyday activities, such as by using existing tools or methods in new and original ways.
  • Interpretive (Practical, Need for Tangible Benefits): Individuals who have an Interpretive creativity style are typically looking for quick solutions, and usually come up with more advanced and profitable interpretations of existing techniques or devices.

Work Style

Whether a job requires multiple simple tasks or challenging projects will strongly influence the type of person that you want to work in certain roles. By taking the time to learn about what work style a person uses, you can help to assign roles on certain projects or keep it in mind when hiring for different roles. Work Style refers to the way in which an individual tackles their tasks and projects, as well as the pace at which they complete them.

There are four styles of communication, derived from the combination of the “Thoroughness” dimension of personality and the “Need for Challenge” dimension of motivation:

  • Rigorous (Precise, Need for Attainable Goals): Individuals who have a Rigorous work style are thorough and task-oriented, and ensure high quality and error free work.
  • Dedicated (Precise, Need for Personal Achievement): Individuals who have a Dedicated work style like to work on challenging projects and provide high quality work.
  • Steady (Easy-Going, Need for Attainable Goals): Individuals who have a Steady work style value realistic goals and deadlines, and favor consistent productivity by focusing on bottom-line results.
  • Responsive (Easy-Going, Need for Personal Achievement): Individuals who have a Responsive work style like challenging goals, and favor multi-tasking in order to do a higher quantity of work in a shorter amount of time.

Learning Style

It’s clear that uncovering the science behind behaviors in areas like learning style will play an integral role in the future of work. In fact, recent reporting indicates that companies are transitioning from hiring based on existing education to focus on skills-based hiring. For this expansion of upskilling efforts to work, employers must first learn how to tap into an individual’s preferred learning style

For our purposes, Learning Style can be summarized as the set of processes that an individual uses to acquire or develop skills or knowledge..

There are four styles of communication, derived from the combination of the “Structure” dimension of personality and the “Need for Recognition” dimension of motivation:

  • Studious (Orderly, Need for Intrinsic Enjoyment): Individuals who are Studious learners like to learn things that they find interesting, and prefer learning through methods that allow time to reflect and go at their own pace, such as reading books or articles.
  • Sequential (Orderly, Need for External Acknowledgment): Individuals who are Sequential learners are structured and learn best in a lesson format, with clear goals and positive feedback validating their progress.
  • Conceptual (Spontaneous, Need for Intrinsic Enjoyment): Individuals who are Conceptual learners like to learn things for fun and do not need structure, but rather will feel like they’ve mastered a topic once they know its full context.
  • Experimental (Spontaneous, Need for External Acknowledgment): Individuals who are Experimental learners tend to be intuitive and learn best through group interactions, where they seek positive feedback while testing their new knowledge or skills on others.

As the workplace evolves, employers are putting higher premiums on hiring individuals with the capacity to grow and find new ways to solve problems in their given roles. Understanding the behaviors behind creativity, work and learning styles is an important first step towards building an adaptable team ready to take on the future of work.

In the final entry of our three-part Behaviors Uncovered series, we investigate four areas of behavior that get to the heart of the ways individuals calculate their responses to high pressure situations — Rule Consciousness, Decision Making, Risk Orientation and Change Reaction.

Interested in uncovering more about how behavior profiles can help you understand how someone will act in a professional setting? Discover the science behind MyPrint by clicking here.


New Tailored Group DNA Feature Adds Personalization to Soft Skills Analysis

Introducing Tailored Group DNA

Talentoday is excited to announce the arrival of the newest feature of Talentoday Manager — Tailored Group DNA! In the last year, our team introduced Talentoday Managers to Group DNA. The idea was simple: Users needed to be able to make smarter HR decisions and maximize synergies within teams by leveraging MyPrint® soft skills data at scale.

Group DNA achieved this with two core purposes in mind: team profiling and talent matching.

  • Team Profiling: Group DNA allows users to uncover the soft skills and traits that shape any distinct work group of three or more people. The result is a visual representation of what makes a group effective, and where there are skills gaps to fill.
  • Talent Matching: Group DNA improves talent matching by determining the synergies within a job function by taking a sampling of members and allowing Managers to identify the predominant skills that contribute to that groups’ success. Based on that knowledge, candidates can be matched to the role against the Group DNA.

Tailored Group DNA takes this concept one step further by adding personalization options for our users. While Group DNA is a purely data-driven tool which compiles all dominant traits from a sample group of members’ MyPrint data, Tailored Group DNA allows managers to zero-in on the precise traits they may need to focus on for a particular hiring or management situation.

With Tailored Group DNA, you can now find solutions to the following questions:

  • How do I leverage Talentoday’s matching algorithm without an ideal sample group to work off of?
  • How can I integrate the soft skills that reflect my organization’s values into our selection process?
  • How do I leverage my team’s MyPrint insights to create diversity of thought?

It’s time to put a human touch on the data that’s driving your business forward! From hiring to internal mobility, Tailored Group DNA will empower you to fill the soft-skills gaps on your team and put your expertise to good use while maintaining leveraging the scientific integrity of our Group DNA’s matching algorithm.

Interested in seeing Tailored Group DNA in action? Contact our team today to learn more about how our latest feature is changing the way teams visualize and act upon soft skills data!


The Soft Skills Resume is Here to Transform Your Boring Job Search

Resumes are boring! There, I said it. Job seekers know it. Hiring managers know it. Heck, the entire working world knows it! Why, then, are we all creating the same, cookie-cutter resumes over and over again expecting different results?

Thankfully, it doesn’t have to be this way anymore. Toss out that boring, black-and-white career document and say hello to the soft skills resume!

Why Soft Skills?

First things first, let’s sort out why soft skills are so important in today’s hiring landscape. Years ago, the conventional wisdom was that finding a job was a straight-forward process. Either you had the skills to do the job or you didn’t, simple as that! This way of thinking only accounted for technical skills, also known as hard skills. Think of hard skills as the nuts and bolts of how to do the functions of a job that a person could learn through formal education. For example, before a doctor practices medicine, they should definitely go to medical school first.

Soft skills, on the other hand, relate to the unique ways we connect to one another while we work. Examples include communication, leadership and teamwork. While hard skills like education and previous work experience might help you book a job interview, it’s actually soft skills that will ultimately help you land the job.

Unfortunately, identifying soft skills remains a challenge for everyone involved in the job search. In fact, a recent survey from LinkedIn found that while nearly 75% of job seekers polled feel it’s important to highlight their soft skills, the same percentage of hiring managers believe a standard resume is insufficient in evaluating a candidate’s soft skills. Clearly, both sides of the interview table need to find a new way to communicate with each other.

Identifying Your Soft Skills

Soft skill-focused resume writing requires self reflection. To get started, think back to previous work or education experiences and consider the things that made you successful in what you did. Was it your ability to communicate with your peers that set you apart? Did you rely on a knack for scheduling and organizing your day? Maybe you’re a pro at paying attention to all of the details or you found a way to adapt and be flexible when situations changed. The moments of preparation and execution that stand out in these memories are probably going to be your soft skill strengths!

However, the pictures in our minds can only tell a small portion of the soft skills story. To go deeper when identifying what makes you unique, consider taking an assessment backed by science — like MyPrint®! Supporting anecdotal evidence from your career and experiences with tools built on people analytics and strong data can add weight and credibility to your claims.

Creating Your Soft Skills Resume

Once your soft skills are identified, it’s time to transform your resume by making them the stars of the show. This can be accomplished with two key changes to the typical resume format: creating a separate “Skills” section and sprinkling soft skills throughout the rest of your resume.

  • Skills Section: At this point in your jobs search, you’ve most likely come across templates for standard resumes that include flashy sections for education and work experience. It’s time to set aside an equal amount of space for a section dedicated to your skills — both hard and soft. To build out this section, start with an exhaustive list of all of your skills. Then, add or remove the skills that best apply to the particular job opportunity.
  • Sprinkle Skills Throughout: While facts and figures will provide powerful takeaways in the work experience and education sections of your resume, soft skills can add depth to these areas as well! For example, instead of leaving a bullet point of information feeling cold without context, like, “Compiled spreadsheets for 6 accounts” add a bit of soft skill spice by rephrasing the same bullet point this way, “Applied detailed-orientated thinking during data entry across 6 key accounts.”

Let’s face it, the old days of boring resumes are rapidly falling to the wayside. Today, job seekers and employers alike are putting a premium on tapping into what makes a workplace unique. The best way to highlight your true self in the limited space of a resume is to transform it into a document that puts soft skills front and center!

Do you need more help turning your resume into a showcase of your soft skills? Check out our recent blog post on steps for infusing your MyPrint results directly into your resume!


Behaviors Uncovered: Leadership, Communication, Conflict Management and Team Contribution

Talentoday's MyPrint behaviors styles

How can employers understand how someone will behave in a professional context? Do organizations have to rely on a trial-and-error approach to hiring and management, or is there a way to make better informed decisions based on science?

Thankfully, years of behavioral modeling have left a strong legacy in various fields of psychological research, from social psychology to behavioral economics. Using the progress in this area as a knowledge base, we were able to combine two key areas of results from our MyPrint® questionnaire — personality and motivational traits — to uncover the likely behaviors of individuals in professional settings.

From Personality and Motivations to Behaviors

MyPrint reports consist of three main areas of focus: Personality, Motivations and Behaviors:

  • Personality traits correspond to the attitudinal & emotional characteristics underlying people’s stable behaviors.
  • Motivations correspond to the desires and needs triggering, orienting and maintaining an individual’s behaviors towards a given objective.
  • Behaviors represent the ranges of observable actions made by individuals in conjunction with their environment.

The 11 behavioral dimensions of MyPrint are displayed as score matrices resulting from the combination of personality and motivation dimensions of the assessment. Therefore, the behavioral styles of MyPrint are predicted based on the scores (high or low) that an individual has obtained on the personality and motivation dimensions crossed together. In short, these analytical grids give insights for understanding why an individual tends to foster a particular pattern of actions and how they maintain it.

As we uncover the science behind predicting behaviors in the workplace, we begin with four key dimensions for employers focusing on better understanding group dynamics within their teams: Leadership Style, Communication Style, Conflict Management and Team Contribution.

Leadership Style

Talentoday's Behaviors - Learning style

Leadership Style can be described as the way that a person motivates their peers to contribute to the effectiveness of their organization. This applies to individuals formal leadership positions, information leadership positions, or people who might not appear to have any leadership roles at all. Anyone can influence their peers and impact their organization.

There are four styles of leadership, derived from the combination of the “Empathy” dimension of personality and the “Need for Responsibility” dimension of motivation:

  • Mentor (Empathetic, Need for Sharing Responsibility): Individuals who are Mentor Leaders build emotional bonds by empowering others and offering plenty of positive feedback.
  • Inclusive (Empathetic, Need for Taking Personal Responsibility): Individuals who are Inclusive Leaders drive necessary changes by mobilizing everyone toward a common vision.
  • Democratic (Individualistic, Need for Sharing Responsibility): Individuals who are Democratic Leaders guard themselves against backlash by letting others give their inputs upstream.
  • Authoritative (Individualistic, Need for Taking Personal Responsibility): Individuals who are Authoritative Leaders tend to demand compliance since they would take full responsibility for issues that may arise.

Communication Style

Talentoday's Behaviors - Communication style

Communication Style can be summarized as the way that a person sends a message to one or many peers, verbally or otherwise. For employees, there’s an ever-growing number of ways to communicate beyond just face-to-face interaction. Understanding the way an individual tends to express their thoughts and opinions during in-person conversations, emails, video calls and more can help predict their future interactions in the workplace.

There are four styles of communication, derived from the combination of the “Dominance” dimension of personality and the “Need to Influence” dimension of motivation:

  • Straightforward (Assertive, Need to Open Up to Others’ Opinions): Individuals who are Straightforward Communicators are inclined to clearly state their ideas while keeping a neutral tone and being respectful of others’ views.
  • Persuasive (Assertive, Need to Sway Others’ Opinions): Individuals who are Persuasive Communicators are inclined to dominate others in interactions by openly convincing them to see things their way.
  • Receptive (Compliant, Need to Open Up to Others’ Opinions): Individuals who are Receptive Communicators are inclined to speak softly in interactions, and mostly listen to others’ points of views in order to please them.
  • Diplomatic (Compliant, Need to Sway Others’ Opinions): Individuals who are Diplomatic Communicators are inclined to control the course of discussions to their advantage by placing underlying messages in their spoken words.

Conflict Management

Talentoday's Behaviors - Conflict Management style

Conflict Management can be described as the way that a person tries to limit the negative aspects of a confrontation while increasing its positive impacts. Conflict doesn’t always take place in the form of direct confrontation. Being aware of the ways in which individuals will handle situations where there are differing opinions — both big and small — can help leaders facilitate as needed so that certain individuals’ voices and opinions are being heard over the individuals who might be more confident and determined to win.

There are four behavior types when it comes to conflict management, derived from the combination of the “Self-Esteem” dimension of personality and the “Need for Competition” dimension of motivation:

  • Appeasing (Confident, Need to Cooperate): Individuals who are Appeasing in Conflict tend to dig into the underlying concerns and consider the views of others.
  • Decisive (Confident, Need to Win): Individuals who are Decisive in Conflict tend to settle it by asserting their own solution.
  • Accommodating (Modest, Need to Cooperate): Individuals who are Accommodating in Conflict put aside their own needs in order to keep the peace with others.
  • Compromising (Modest, Need to Win): Individuals who are Compromising in Conflict tend to ignore or withdraw from it rather than facing it.

Team Contribution

Talentoday's Behaviors - Team Contribution style

Team Contribution can be summarized as the way that an individual cooperates and works with others in a group setting in order to achieve organizational goals. This is not only useful for individuals who work in the same department or formal team, but for understanding the role a person tends to play even in the informal group projects and activities that occur in the workplace.

There are four ways individuals can approach team contribution, derived from the combination of the “Extraversion” dimension of personality and the “Need for Relation” dimension of motivation:

  • Coordinating (Extroverted, Need for Privacy): Individuals who are Coordinating teammates expect efficiency, focus on goals and coordinate people together
  • Energizing (Extroverted, Need to Socialize): Individuals who are Energizing teammates get excited and draw others in with enthusiasm, while showing a relatively short attention span.
  • Observant (Introverted, Need for Privacy): Individuals who are Observant teammates focus on content, and are likely to ask others about their expectations regarding their role in the process.
  • Supportive (Introverted, Need for Socialize): Individuals who are Supportive teammates are loyal team players, by actively listening, discussing and defending the different views of others.

The behaviors results of MyPrint help in understanding the ways in which individuals actually act or conduct themselves, especially toward others. This knowledge can be invaluable in building a more productive workplace.

In our next entry in our three-part Behaviors Uncovered series, we investigate three areas that are critical to the development of highly-effective problem solving teams — creativity, work and learning styles.

Interested in uncovering more about how behavior profiles can help you understand how someone will act in a professional setting? Discover the science behind MyPrint by clicking here.


How Our Personalities Were Transformed By COVID-19

Human beings are incredibly adaptable. Consider all the ways life has changed in response to the COVID-19 pandemic. From shrinking social circles to becoming comfortable wearing face masks to learning what six feet of distance really looks like, our society has found ways to adjust to a new way of living out of sheer necessity. However, these transformations run even deeper than just what the eye can see. Beyond the obvious signs of physical distancing, people have been adapting to our changing world in other ways — especially when it comes to their personality.

What Our Research Reveals

Based on MyPrint® personality assessment data from the last year, while the core of what makes most individuals unique may have remained intact, there are clear trends that point to changes occurring in our personalities happening broadly. In particular, our research points to changes in the grit, thoroughness, structure and optimism dimensions of personality.

Here’s what the four most prominent changes we’re tracking in personality mean for individuals moving forward. Have you recognized any of these changes in your own personality?

Developing an Opportunistic Approach

Being opportunistic is an important part of the grit dimension of personality. Think of grit as an indicator of how determined an individual may be to stick with something they’ve started. A high level of grit can be a wonderful trait for anyone who is known for seeing every project to its completion. However, as the realities of life during COVID-19 became apparent, most individuals dialed down this particular trait. One explanation is that the situations many people faced required a shift in plans. That determined, or “gritty,” mindset has been shifted to an opportunistic approach, as the need to adapt to rapidly changing circumstances outside of anyone’s control have become more prevalent. In other words, rather than seeing each particular challenge to the end, many of us moved onto new opportunities that fit better into our new world of work.

Becoming More Easy Going

In a year in which many people put on sweatpants and embraced a more laid back approach to their work from makeshift home offices, it might not be all that surprising to learn that thoroughness moved closer to the “easy going” end of our personality scale. What this means is not necessarily an increase in sloppiness, but a preference for a higher quantity of work outputs over the quality of that work. After all, in many roles, the shift in work environments presented any number of new challenges, and an unfamiliar amount of unstructured time with which to get them done.

Prioritizing Spontaneity

Speaking of structure, raise your hand if you forgot which day of the week it was at least once in 2020. If your hand is in the air right now, don’t worry — you are not alone! Our research indicates that personalities dipped in their levels of structure over the course of 2020, leaning further into the spontaneous end of our scale.

Personally, I know my entire routine was completely upended in the last year. In a matter of days, my morning alarms, commute plans, meeting schedule and meal prep strategy went right out the window. Suddenly, if I wanted to sleep an extra hour, that was okay! If I felt like having a homemade omelet for breakfast on any given Wednesday, I could bust out the eggs and get cracking! However, this shift towards less structure also had effects well beyond extra snoozes and creative meals. The lines became blurred around which types of projects needed to be done when. The boundaries between work and home were breached.

Increased Optimism

On the bright side, personalities appear to have been pushed to the positive end of our optimism scale! At first glance, this trend might appear to be counterintuitive. After all, in a year filled with so much darkness, how could optimism be on the rise? It turns out that this may be the greatest indication of human resilience revealed in our analysis. When faced with adversity, individuals have time and time again shown the ability to find even the smallest silver linings in a given situation. As our goals collectively shifted from narrow-minded personal achievements to group survival, small wins became reasons for real celebration.

As vaccinations are administered, the world stands poised to step forward into another stage in the fight against COVID-19. Even as we remain hopeful that this virus will someday fade away entirely, the changes we experienced in our personalities will remain long after the masks are put away. Human beings are incredibly adaptable. While that means individual traits may shift in response to situations beyond our control, what makes us unique carries on.

Are you interested in learning more about how your personality has evolved over time? Take (or retake) the MyPrint® soft skills assessment today to unlock personality insights. Click here to get started.


Are You Missing the Hard Data on Soft Skills?

More companies are looking at Big Data to boost their bottom line. In the world of work, they are turning to people analytics to provide predictive insights that save time and money, while bringing out the best in their employees. This information can help organizations envision and realize the full potential of their people.

Learn what people analytics software truly means and how to use it to enhance your organization’s growth. A better understanding of the data on soft skills and how it fits into your overall analytics picture can help you align your organization’s goals, values, people, and purpose. It can guide recruitment in finding the right talent to best fit a team and overall organization. Understand the importance of soft skills at every phase of the employee lifecycle:

  • RECRUITMENT
  • HIRING
  • ONBOARDING
  • PERFORMANCE
  • DEVELOPMENT + TRAINING

Discover how people analytics can help you optimize performance and boost profit, while helping you envision and realize your team’s full potential. Learn ways to enhance your organization’s growth with insights that help you predict and plan. Download our eBook.


Social Awareness in the Workplace: Do You Have These 5 Critical Skills for Fostering Diversity, Equity and Inclusion?

Following the mass protests and grassroots social movements that have come to define the summer of 2020, many businesses felt compelled to speak up and reevaluate their diversity, equity and inclusion (DEI) efforts. Not only was it the right thing to do, but recent research from Monster found that, “more than 86% of candidates say that diversity, equity and inclusion in the workplace are important to them and 62% of people would go as far as turning down a job offer if it came from a culture that didn’t support a diverse workforce.” It’s feedback like this from job seekers that earned DEI a spot on Medix’s list of the hiring trends that will define 2021.

Thanks to individual employees, many organizations have recognized the importance of these efforts in the last year; however, achieving the kind of progress being asked for across all industries is another story. According to the Society for Human Resource Management (SHRM), “Organizations cannot become multicultural by proclamation. It takes concerted effort.” In other words, while posts on social media talking about creating a diverse workforce may be a positive step forward, real change requires action at a personal level.

To get there, individuals within an organization need to develop the skills that allow for real growth within a company culture. SHRM identifies five traits leaders and employees alike must focus on when adopting a diverse mindset: Openness, Flexibility, Social Dexterity, Emotional Awareness and Curiosity.

Here’s what research behind soft skills tells us about each of these five critical traits. Through self evaluation, you can identify which areas are strengths for you, and which ones may need some development. By bringing more awareness to these five traits within yourself, you and your teammates can help drive DEI efforts in any organization:

Openness

When it comes to openness, it’s a characteristic that points to a person being “receptive” in terms of their communication style. These people tend to be low in dominance in terms of their personality and don’t feel a need to influence others in order to be motivated. Employees who are able to tap into this sense of openness can be powerful allies as organizations expand their DEI efforts. A workplace that embraces these receptive communication styles allows different opinions and thoughts to be heard in a group, rather than having each person simply caring about their own opinions and trying to convince others to see things their way. Ultimately, the goal is to open up more opportunity for diversity of thought to be expressed and implemented in group settings.

Flexibility

No, flexibility doesn’t just refer to a person’s yoga skills! Rather, it’s an indication of people who may appear lower in grit in terms of personality and have a low need for competition to be motivated. While a lack of grit or competitiveness may sound like a negative to some, what this means is that this person may be more likely to change what they are doing in order to move onto whatever is more valuable for them to be working on — showing that they are flexible and adaptable to their environment.

Think of it this way: When someone is able to switch their focus to what is best for the team, and is also motivated by doing things as a collective effort, then the group as a whole is going to be more open to success. This creates a culture of support for one another, which is key when making diversity a top priority.

Social Dexterity

One of the ways organizations become closed off from the principles of DEI in the workplace is through the forming of cliques — small social circles designed to exclude those with differing interests and opinions. Thankfully, one of the most powerful weapons for breaking through the clique mentality are individuals with high levels of social dexterity. These people energize teams by having highly extroverted personalities and an intense need for relations to be motivated. With social dexterity in a group, there’s less of a chance for ‘outsiders’ to be pushed aside, since those energizing individuals will seek out connections with everyone.

Emotional Awareness

One crucial element of social awareness is emotional awareness, or the ability to make decisions and base actions first and foremost on how it impacts others. In other words, people who understand emotional awareness have highly empathetic personalities and are motivated by their need for belonging. Individuals who put an emphasis around being emotionally aware of those around them are going to help empower an inclusive culture by making sure that nobody is forgotten. By finding ways to allow everyone in a group to feel as though their thoughts and opinions are being considered, these individuals help to make others feel seen and heard within an organization.

Curiosity

Critical thinking personalities are naturally curious; they are motivated by a need for variety in their daily activities. Curious people ask a lot of questions, and this can be an invaluable trait as organizations seek out a path to DEI efforts that work for their organization and team culture. In most cases, curious thinkers are not interested in having cookie cutter individuals on their team. Instead, they are energized by people who have different backgrounds, skills, cultures, and opinions from their own. This helps to empower an inclusive workplace by fostering a culture of learning.

Identify Your Soft Skills to Empower DEI

These five traits — Openness, Flexibility, Social Dexterity, Emotional Awareness and Curiosity — may be the key to unlocking a new era of diversity in the workplace. Do any of them sound familiar to you?

To begin developing these skills within yourself, the first step is measuring where you stand in each category. With that baseline knowledge, it will then be easier to find ways to apply your areas of strength to DEI efforts within your control at an organization. For areas in which you may be deficient, this is a time to create plans for developing in the areas critical for fostering the type of work environment so many are fighting to make a reality.

Looking to learn more about how you can use your soft skills to grow diversity, equity, and inclusion at your organization? Take the MyPrint® soft skills assessment today to unlock personality insights that can drive change!