Build Your Team Using Soft Skills

In the pandemic-impacted spring of 2020, puzzle sales were up 300% from the year prior¹. I have to admit that I contributed more than my share to that increase in sales; you can only watch so much Netflix before you need to find a new in-home activity!
What I’m trying to say is that I spent a lot of time in front of puzzles this year and I’ve learned one valuable lesson: teams are a lot like puzzles. That is our metaphor for today.

We don’t always know what our missing pieces will look like

When you are looking for the perfect piece for your puzzle you might have the exact picture of what you are looking for in your head. You know what the surrounding pieces look like (what their strengths are) and you just need to find the piece that looks like those ones. The problem with putting too many constraints on what we want is that oftentimes as human beings we’re wrong. Although there might be certain characteristics that we know we need for a position, that doesn’t mean that we know all of the important aspects.

When interviewing candidates, it might seem like we know exactly what soft skills are needed for success. After all, why wouldn’t you just find someone who looks just like your top performers? To start, there are a lot of positions where two opposing traits can come in handy! Someone who is extroverted can be just as successful in a position as someone who is introverted. Same goes for people who are patient versus being eager, or imaginative versus practical. That brings us to our next point — similarities and differences.

Some pieces look similar, but the differences in pieces are what create the whole picture

When every person on your team thinks exactly the same way, you lose something very important in teamwork: Diversity of Thought². When hearing this term you might automatically think of gender, race, background, or age. While all of these things are important, another aspect of diversity can come in when looking at — that’s right — soft skills.

When teams are collaborating on a project there are aspects of their personality or motivations that can be helpful to have similarities in. However, if you have a team full of extroverted people, you might find it hard to get on track. If your team is full of big picture thinkers, you might find yourself with a lot of ideas and not a lot of action items. If everyone on the team is very precise, you might end up spending more time on the details than necessary. Find the gaps in your team and keep that in mind when you are looking for new people to join your organization.

Each piece is unique and has a place, even if it’s not where you originally thought

Let’s say you hire an individual who you thought was the perfect fit for a team and they’re not doing quite as well as you thought. Before giving up on that person take some time to get to know their soft skills. What are their personality strengths? Are you utilizing these strengths in their position? Do these strengths have a place in their current position in the team? What motivates this person? Are you fulfilling those motivations as a manager or teammate, or is their work fulfilling those motivations?

See if there is another place where that individual can thrive, even if there are some skill gaps to address. People are the most important asset to an organization³ so before getting rid of a good hire, see if they were just in the wrong position.

Once your pieces are where they belong, you can create something amazing!

Every person is unique. Even when there are shared qualities within a team nobody thinks, is motivated, or behaves in the exact same way. Those differences are what make a team stronger, more creative, and ready to tackle whatever challenges they might face!

Using MyPrint® to put together your team

For more ways to understand your team’s soft skills on an individual and group level, check out our MyPrint® assessment and keep reading to learn more about some of our features included in the Talentoday Manager platform!

One Pager: Use this one page summary of an individual’s results to see their top 3 personality strengths, top 3 motivators, and 3 most prominent professional behaviors.

Premium Report: This 20+ page report gives in depth information about every personality and motivation dimension that is measured in the MyPrint® assessment, including strengths and tips to working with that individual. Additional information about the 11 professional behaviors are included, along with suggested interview questions to help you go more in depth when getting to know someone!

Collaboration Report: View two individuals’ most similar and different personality traits, as well as top motivators and behavior synergies in a side-by-side comparison.

Collaboration Report Personality Similarities: Additional information includes strengths and risks of these similarities, as well as tips to work best together!

Collaboration Report Personality Differences: Additional information includes strengths and risks of these differences, as well as tips to work best together!

Target Profiles: Use pre-made templates or create your own target profile to see where your team has similarities. From there you can determine if these traits are beneficial to the position, or use this tool to determine the soft skill gaps in your team!

Stay tuned for some new, exciting features in 2021! Get more insights on your team as a whole on all personality and motivation dimensions, as well as understanding how individuals’ behaviors synergize with one another.

Looking for additional resources and support? Email Talentoday at customer@talentoday.com to learn more about our assessment and services!

Sources

¹https://www.npr.org/sections/coronavirus-live-updates/2020/04/13/833346707/with-people-stuck-at-home-jigsaw-puzzle-sales-soar

²https://www.businessinsider.com/the-future-of-workplace-diversity-is-here-2013-9

³https://www.inc.com/james-kerr/your-people-are-your-most-important-asset.html#:~:text=Your%20people%20ARE%20your%20most%20important%20asset!,if%20it’s%20poor%20you%20lose.&text=The%20same%20can%20be%20said,you%20provide%20to%20your%20customers.