{"id":8337,"date":"2021-12-21T16:14:14","date_gmt":"2021-12-21T15:14:14","guid":{"rendered":"https:\/\/www.talentoday.com\/?p=8337"},"modified":"2023-11-06T08:43:38","modified_gmt":"2023-11-06T07:43:38","slug":"webhelp-attribution-de-missions","status":"publish","type":"post","link":"https:\/\/www.talentoday.com\/fr\/blog\/webhelp-attribution-de-missions\/","title":{"rendered":"Webhelp : les soft skills comme levier de r\u00e9ussite pour l’attribution de missions"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

\"\"<\/h2>\n

\"Webhelp<\/h2>\n

Le d\u00e9fi<\/h2>\n

Avec des milliers de nouvelles embauches par an, la rationalisation du processus de recrutement \u00e9tait devenue un d\u00e9fi majeur pour Webhelp, entreprise d’externalisation de la gestion de l’exp\u00e9rience client et des processus m\u00e9tier.<\/span><\/p>\n

A la recherche de la meilleure mani\u00e8re d’identifier les talents les plus performants pour des postes cl\u00e9s, Webhelp<\/a> s’est tourn\u00e9 vers Talentoday pour optimiser le processus d’attribution des postes d\u00e8s que les candidats passent la phase de recrutement de l’entreprise.<\/span><\/p>\n

La solution<\/h2>\n

En s’appuyant sur MyPrint<\/a>, Talentoday a men\u00e9 une campagne massive d’\u00e9valuation des soft skills aupr\u00e8s des salari\u00e9s de Webhelp afin de recueillir des donn\u00e9es sur ces comp\u00e9tences.<\/span><\/p>\n

En combinant ces informations avec les donn\u00e9es sur<\/span> la performance de l’entreprise, Talentoday a cr\u00e9\u00e9 une <\/span>roadmap<\/span> reproductible, en utilisant des m\u00e9thodes traditionnelles de statistiques descriptives et des techniques complexes de <\/span>machine learning<\/span>, pour identifier les soft skills cl\u00e9s pour 7 postes strat\u00e9giques chez Webhelp.<\/span><\/p>\n

Les r\u00e9sultats<\/h2>\n

Avec pr\u00e8s de 4000 \u00e9valuations MyPrint compl\u00e9t\u00e9es, Talentoday a \u00e9t\u00e9 en mesure de fournir 2 \u00e0 5 soft skills cl\u00e9s pour les 7 principaux postes chez Webhelp. Cette <\/span>roadmap<\/span> est utilis\u00e9e pour aider Webhelp \u00e0 faire des recommandations personnalis\u00e9es \u00e0 leurs candidats sur la base de leur \u00e9valuation soft skills.<\/span><\/p>\n

Par ailleurs, cette \u00e9tude a permis \u00e0 l’entreprise d’identifier les \u00ab\u00a0<\/span>top performers<\/span>\u00ab\u00a0, ainsi que ceux qui ont besoin d’un accompagnement d\u00e9di\u00e9, pour chacun des 7 postes strat\u00e9giques, tout en prenant en compte les diff\u00e9rences culturelles entre les pays concern\u00e9s.<\/span><\/p>\n

\"Etude[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text] Le d\u00e9fi Avec des milliers de nouvelles embauches par an, la rationalisation du processus de recrutement \u00e9tait devenue un […]<\/p>\n","protected":false},"author":21,"featured_media":8344,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[352,351,353],"tags":[],"yoast_head":"\nWebhelp : les soft skills comme levier de r\u00e9ussite pour l'attribution de missions - Talentoday<\/title>\n<meta name=\"description\" content=\"Webhelp s'est tourn\u00e9 vers Talentoday pour optimiser le processus d'attribution de missions d\u00e8s que les candidats passent la phase de recrutement.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.talentoday.com\/fr\/blog\/webhelp-attribution-de-missions\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Webhelp : les soft skills comme levier de r\u00e9ussite pour l'attribution de missions - 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